These terms cover this website and, where no signed agreement says otherwise, access to the Froniva platform. If your organisation has a written contract with us, that contract governs and wins over anything here.
Froniva is a product brand of Valstan GmbH, a limited liability company registered in Switzerland under CHE-245.274.256, at Büntliweg 1c, 8890 Flums. In these terms, we and us mean Valstan GmbH; you means the person or organisation using this website or the platform. By using either, you accept these terms.
Froniva is sold under a written agreement — a software platform licence, a data processing agreement, and whatever else the deal needs. Where such an agreement exists between us and your organisation, it governs the service, its availability, its price and its termination, and it prevails over these terms on any point where the two differ. What follows applies to this website, and fills the gaps where no signed agreement is in place.
Read the site, quote it with attribution, share the links, and bring it to your board. That is what it is for. What you may not do: try to reach systems or accounts you were not given, probe or interfere with the service in ways that degrade it for others, harvest the content at scale by automated means, remove or obscure our attribution, reverse engineer the platform, or use the material to represent yourself as us.
Security research is the exception we welcome. If you are looking for weaknesses in good faith and you tell us before you tell anyone else, we will treat you well. Write to security@froniva.ai — the disclosure terms are on the security page.
Access to portal.froniva.ai is granted by the customer organisation to named people, and an account is personal to the person it names. Keep your credentials to yourself, use a passkey or a strong unique password, and tell us the moment you suspect someone else has your access. You are responsible for what happens under your account until you tell us. We may suspend an account immediately where we see a security risk, a breach of these terms, or an instruction from the customer organisation that owns it.
Froniva reads markets and recommends prices. It does not decide. Every recommendation stays pending until a named person approves it, and that approval is the commercial decision — yours, recorded with your name against it. Market figures, wholesale prints, segment bands and forecasts are estimates drawn from observed data and can be wrong, stale, or unrepresentative of your buyers. Nothing on this site or in the platform is financial, investment, legal, tax or agronomic advice, and no outcome is promised. Check anything that matters before you act on it.
The Froniva name and mark, this website, the platform, its interfaces, its models and its documentation are ours or licensed to us, and stay that way. FRONIVA is the subject of Swiss trademark application N° 370159 in classes 9, 35 and 42. You get no licence to our intellectual property beyond reading the site and, under a customer agreement, using the platform for your own business. Names and marks belonging to others — our customers, our partners, the retailers we monitor — belong to them and appear here descriptively.
Your prices, your invoices, your customer records, your harvest data, your audit log. All of it remains your property, and we claim no licence to it beyond running the service for you. We do not use it to train models, we do not resell it, and we do not fold it into a data product. On the end of a contract you receive a complete export and we delete the rest, keeping only what fiscal law requires. How we handle personal data is set out separately. Read the privacy policy →
This website is provided as it is, without a service level. We may change it, move a page, or take something down at any time. Platform availability, support response and maintenance windows are governed by the customer agreement, not by this page. Links to other sites are there because they were useful; we do not control them and are not responsible for what they say.
To the extent Swiss law permits, we are not liable for indirect or consequential loss, lost profit, lost sales, or decisions taken on the strength of information published here. Nothing in these terms limits liability that cannot lawfully be limited — including for intent, gross negligence, or injury to a person. Where a customer agreement sets a liability cap, that cap applies to the service it covers.
These terms are governed by Swiss law, without its conflict of laws rules. The place of jurisdiction is St. Gallen, Switzerland, where we are registered. Where a customer agreement names a different law or forum, that agreement wins. Mandatory consumer protections in your country of residence are untouched by this clause.
We update this page when the way we work changes, and the date below says when. Continuing to use the site after a change means you accept the new version. Changes that materially affect a customer under contract are handled through that contract, not by quietly editing this page. The English version is authoritative; Spanish and German are provided for convenience and English prevails on any discrepancy.
Last updated 9 September 2026 · Questions go to daniel@froniva.ai · See also the privacy policy and the security page